How to reset your Admin & Reports password
1. Go to the Admin & Reports login page.
2. Click on the “Forgotten Password” option
![](https://website-nessycdn.com/darkroom/832/57071be8659182feff810776cfd35f57:a5cccdcc07e7945fd63f602dd8708c9d/image-1.png)
3. Enter the email address that is associated with your account. This will be the email address used when purchasing or signing up for a free trial.
For security purposes, we cannot provide an error message if you have entered an incorrect email. The reset password email should come through to you within 5 minutes, if you do not receive the email please contact Nessy.
4. Now check your email and follow the instructions provided to change your password
![](https://website-nessycdn.com/darkroom/832/01cbfc8ef5795b806bef7fd48c503f8c:2edf407b269a80c9e341430cca5a6674/image-2.png)