How to reset your Admin & Reports password
3. Enter the email address that is associated with your account. This will be the email address used when purchasing or signing up for a free trial.
For security purposes, we cannot provide an error message if you have entered an incorrect email. The reset password email should come through to you within 5 minutes, if you do not receive the email please contact Nessy.
4. Now check your email and follow the instructions provided to change your password